Aura Fashion Emporium

At Aura Fashion Emporium, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy carefully to understand how we process and deliver your purchases.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During festive seasons, sales events, or high-demand periods, processing times may be slightly extended.

Shipping Coverage

We currently ship across India through trusted courier partners to ensure secure and timely delivery.

Estimated Delivery Time

Delivery timelines may vary depending on your location:

• Metro Cities: 3–7 business days

• Tier 2 & Tier 3 Cities: 5–10 business days

• Remote Areas: 7–14 business days

Please note that delivery times are estimates and may be affected by unforeseen circumstances such as weather conditions, transportation delays, or courier service disruptions.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.

• We may offer free shipping promotions on selected products or order values from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation message containing tracking details. You can use the provided tracking information to monitor the status of your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the delivery is unsuccessful due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.

Address Accuracy

Customers are responsible for providing accurate shipping information. Aura Fashion Emporium will not be responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Damaged or Missing Packages

If you receive a damaged package or if any item is missing from your order:

1. Contact us within 48 hours of delivery.

2. Provide clear photos of the package and products received.

3. Our support team will investigate and provide an appropriate resolution.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Aura Fashion Emporium
Kundrathur Murugan Kovil Street, Opposite MedPlus Pharmacy & SBI ATM, Venkatapuram, Chennai, Kanchipuram, Tamil Nadu – 600069

Phone: +91 9677019189
Email: aurafashionsemporium@gmail.com

Thank you for shopping with Aura Fashion Emporium. We appreciate your trust and look forward to serving you with the latest fashion and quality products.